Right of Cancellation
You may cancel your contract in writing (e.g., letter, fax, e-mail) within 14 days without giving any reason or, if you received the merchandise prior to the specified date being reached, by returning the merchandise. The period begins the day after receipt of this written notification, but not before the merchandise has been delivered to the recipient (in case of recurring deliveries of similar merchandise not before receipt of the first partial delivery) and not prior to fulfilling our obligation to inform under article 246 § 2 in connection with § 1 section 1 and 2 of the Introductory Law to the Civil Code (EGBGB) and our obligations in accordance with § 312e section 1 clause 1 of the German Civil Code (BGB) in conjunction with article 246 § 3 EGBGB. In order not to exceed the cancellation period the merchandise must be returned or the cancellation sent within the cancellation period.

Cancellation must be sent to:
string-shop.de
Mrs Manuela Pötsch
Kabelwerk Straße 25
15517 Fürstenwalde

Cancellation Consequences
In the event of an effective cancellation, any payments received by either party must be returned and where applicable any benefits received (e.g. from interest) are to be surrendered. In the event you are unable to return the merchandise or benefits (e.g., from use) or only return them partially or in a deteriorated condition you may be liable to pay compensation for loss of value. You must pay compensation for the deterioration and for derived benefits in the event the use or deterioration is due to handling that exceeds evaluating the features and functions. "Assessing the features and functions" shall be defined as inspecting the merchandise in a manner customary in a retail shop. Merchandise which can be sent by parcel shipment are to be returned at our risk. You must bear the cost of return shipment if the merchandise which has been ordered has been shipped, if the price of the merchandise does not exceed 40 euro or, in the event of a higher price at the time of the cancellation, you have not made full payment or partial payment stipulated by contract. In all other cases return shipment is free of charge. Items that are not able to be shipped as a parcel will be picked up. Obligations to refund payments must be met within 30 days. This period shall commence for you upon dispatch of the cancellation or the merchandise, and for us upon receipt.

End of Cancellation Policy